Technical Service Specialist Machinery DACH (M/F/D)

General information

Europe
 

In this role, you will help improve the coating processes at our customers in the Machinery segment across the DACH region. Your focus will be on making our customers more efficient by identifying technical challenges, optimizing application processes, and ensuring the correct implementation of Teknos coating systems. You will work closely with the Teknos commercial team to deliver practical, high-performing, and customer-specific solutions that create measurable value.

 

Your responsibility

 

  • Technical support and customer service
    • Provide on-site and remote technical support for Machinery customers and distributors.
    • Conduct application trials, line audits, and troubleshooting to ensure consistent coating performance.
    • Collaborate with R&D and Product Management to develop and validate coating solutions.
    • Provide technical documentation, training, and support to customers and internal teams.
  • Cross-functional collaboration
    • Work closely with the Sales Machinery Team and other regional functions to deliver customer-focused solutions.
    • Contribute to product launches and application projects with technical know-how.
    • Identify technical needs and feedback insights to the organization.
    • Support commercial activities where needed (e.g. customer visits, technical presentations).

Your profile


We are looking for dedicated professionals who share our values of creativity, perseverance, and fairness.

  • Technical education (e.g. coatings technology, surface engineering, chemical or mechanical background).
  • Minimum 10 years of experience in technical service, technical sales support, or application engineering, ideally within industrial coatings or related industries.
  • Strong understanding of coating systems, application methods, and customer processes in the Machinery sector.
  • Hands-on, problem-solving mindset with high quality awareness.
  • Fluent in English and German (additional languages are a plus).
  • Willingness to travel regularly across the DACH region.
  • Basic commercial understanding and customer orientation are considered an advantage.

We offer

  • A modern, international, and value-driven working environment.
  • Flat hierarchies and a culture of openness and collaboration.
  • Room for technical innovation and personal growth.
  • Appreciative teamwork across functions and countries.
  • Company car and full technical support equipment.

You are not just an employee – you are an important part of our team. We value your ideas and give you the space and the opportunities to contribute your suggestions for improvement.

 

What we offer:

  • A family working culture 
    We are a company known for an open and unique family working culture, where management is easy to approach, employees’ ideas are listened to, and everyone’s contribution is valued. Our people often highlight their supportive colleagues as the best things in their jobs.  
  • Outstanding solutions and focus on innovations  
    Innovating has always been at the heart of our business, driving business development and shaping our mindset. From the very first industry-leading product launched in 1948 to exciting new market opportunities such as barrier coatings for the packaging industry and biobased solutions, we are determined to solve any coating challenge ahead.  
  • Career in a global, expanding company 
    Our ambitious growth targets provide unique opportunities to grow and develop your career in a global, multicultural company, where we all share the same values of persistent, creative, and fair.  
  • Sustainability and meaningful work 
    Our mission is to make the world last longer, and sustainability is a cornerstone of our strategy. We hope that enhancing this mission in everyday work makes work more meaningful to our employees on all levels. 


We make the world last longer

About Teknos
Teknos is a global coatings company with operations in more than 20 countries in Europe and Asia, employing approximately 1,500 people. We are one of the leading suppliers of industrial coatings with a strong position in architectural and retail coatings. The company was established in 1948 and is one of Finland’s largest family-owned businesses. Teknos wants to make the world last longer by providing smart, technically advanced paint and coating solutions to protect and prolong. Always working in close cooperation with our customers and firmly believing that the company’s personnel are vital to its success, Teknos has created a corporate culture that is derived from family values, where each employee is heard and encouraged to take the initiative. Our goal is to make use of the great potential of our excellent personnel in order to create new solutions for our customers.