Are you an experienced HR systems and operations manager, ready to shape a global HR landscape? Are you motivated by driving global process harmonization and creating seamless employee experiences? Then this may be the perfect opportunity for you.
We are seeking an experienced HR Systems & Operations Manager to lead the global design, implementation, governance and continuous improvement of our HR systems and operational service delivery model. In this highly impactful role, you will own the full HR technology ecosystem, from local payroll tools to global HR platforms and ensure a seamless, scalable and efficient employee experience worldwide. You will drive standardization across countries aligned with business needs and ensure HR systems support for compliant and data-driven HR processes. To be successful in this role, you should be located in Finland or one of Teknos European countries, within a hybrid working model (regular local office visits).
Daily tasks and responsibilities:
- Lead the global development and optimization of HR systems, ensuring standardized and compliant HR processes across all countries
- Manage the global HR systems implementation roadmap, including governance, vendor management and system development, ensuring successful global rollouts
- Drive the transition from local, unharmonized HR processes to a global, standardized HR operations model
- Oversee global HR service delivery, including payroll coordination and HR administration, ensuring the simplification, scalability and continuous improvement of HR operational processes
- Establish, monitor, and report on HR operational KPIs, SLAs, and quality standards
- Ensure compliance with local legislation, data privacy regulations (including GDPR), and internal governance requirements
- Provide accurate, timely and meaningful workforce data, dashboards and analytics to HR and business stakeholders
- Act as a business partner to HR leadership, aligning operational solutions with strategic needs
- Serve as an escalation point for complex HR operational or system-related issues
- Leverage technology and automation to enhance HR service delivery and employee experience
Qualifications:
- Extensive experience in HR systems management, HR operations and HR service delivery in a global environment
- Proven track record in implementing and optimizing HRIS platforms and related technologies
- Experience managing vendors, system development cycles and large-scale implementation projects
- Strong understanding of global HR processes, data governance, compliance and payroll coordination
- Demonstrated ability to evaluate cross‑border operations and drive standardization across complex organizations
- Knowledge of global data privacy requirements (e.g. GDPR) and HR compliance frameworks
- Strong analytical skills with the ability to deliver accurate workforce insights and reporting
- Hands‑on approach with the ability to collaborate across teams and drive concrete improvements in systems and processes
- Ability to build strong relationships with HR, ICT and business leaders and act as a trusted operational partner
- Professional command of English is required, while proficiency in any additional European language is a strong advantage
Apply for this role if you’re energized by building global solutions, improving employee experience and leading meaningful HR processes transformation. If you’re passionate about scaling what works and continuously refining processes, we’d love to hear from you. Please include in your cover letter any examples or brief descriptions of projects you’ve led, such as system implementations, process improvements or data insights.